1. Who we are
This site is operated by JASMINELOFT - Unipessoal Lda, NIPC 519004442, Avenida António Augusto de Aguiar, n.º 29, Bloco D, 8 Esq., 1050-251 Lisboa, Portugal, trading as e-expat. Contact: hello@e-expat.com.
2. What we provide
e-expat provides relocation information and intermediary services. In practice that means assessing which route your case may qualify under, preparing and assembling the documents that route needs, coordinating the professionals who have to be involved, and filing on your behalf where we are authorised to.
We are a coordination and client-support layer. Where a case requires a regulated profession, the work is carried out by licensed professionals in our partner network, and we tell you who is acting on your file.
3. This is not legal advice
Nothing on this website is legal, tax, immigration or financial advice, and reading it creates no lawyer-client or adviser-client relationship. The pages describe routes in general terms so you can see what a case usually involves.
Immigration rules, thresholds and processing times change, sometimes at short notice. Figures on this site are indicative and are confirmed against the current rules for your nationality and your circumstances before you commit to anything. Do not act on a page here without having your own situation assessed.
4. The written agreement governs
If you engage us, the scope of the work, what is included, what is excluded, the fee, the payment schedule and the cancellation terms are set out in a written agreement between you and us. That agreement prevails over anything stated on this website.
Until that agreement is signed, nothing on this site, in a quote, or in a WhatsApp or WeChat conversation commits either of us to anything.
5. What we cannot promise
We do not decide applications. Consulates, AIMA and the other authorities involved do, on their own criteria and their own timetable. We can prepare a file properly and answer requests for evidence quickly; we cannot guarantee an approval, a processing time or an appointment date, and no statement on this site should be read as guaranteeing one.
Where a page gives a preparation window, it covers our own work up to filing, and it is stated separately from the authority’s processing time for exactly this reason.
6. Prices
The NIF service is priced on its page. Everything else is quoted after a free case check, because the work depends on the route and on your documents. Government fees, translation, certification and third-party professional fees are separate and are paid by you unless a written agreement says otherwise.
7. 雇主匹配报告
1. 报告是什么
雇主匹配报告是一项研究服务。您付费后，e-expat为您编写一份书面报告，列出葡萄牙境内有公开证据显示曾聘用人在国外候选人的雇主、每家的匹配分数、证据及其来源、建议的签证路线，以及以您的名义起草的邮件。报告以网页和电子表格两种形式交付。
2. 我们不做的事
我们不代您联系雇主。我们不向任何雇主登记、推荐或介绍您。我们不接收招聘信息。每一封邮件都由您用自己的邮箱发出。e-expat不是职业介绍机构，不提供职业介绍服务。
3. 我们不能承诺的事
分数是我们在报告所载日期依据公开来源作出的研究判断，来源您可以自行查阅。我们不承诺任何雇主会回复、面试或向您提供合同。关于雇主、岗位和薪资的信息取自研究当日的公开来源，可能发生变化。
4. 价格与交付
价格在付款前显示。适用增值税时，在结账时加收。在我们同时收到您的付款和简历后3个工作日内交付。如结账时未附简历，交付期自我们收到简历之日起算。
5. 退款
如果我们为您的情况找到的合格雇主不足15家，我们全额退款并说明原因。其他情况下，报告是付款后立即开始制作的个性化数字服务，根据葡萄牙第24/2014号法令，在您于结账时确认同意后，一旦我们开始制作报告，远程合同的撤回权即不再适用。如已交付的报告中有错误，请在14天内告知我们，我们免费更正。
6. “报告+人工复核”档
此档增加：发布前由专人逐行核对、一次30分钟通话、以及由我们团队确认您的签证路线。路线确认是我们根据您提供的信息作出的专业意见；任何签证的决定权属于葡萄牙当局。
7. 第二批
应您要求，我们按当时显示的价格再准备10家雇主。适用相同条款。
8. 您的责任
您确认提供给我们的简历和回答真实且属于您本人。您不得将我们起草的邮件作为群发垃圾邮件发送。报告仅供您个人使用，不得转售或公开发布。
9. 投诉与争议
本条款受葡萄牙法律管辖。如发生消费争议，您可以求助于替代性争议解决机构，名单见consumidor.gov.pt。我们的电子投诉簿（Livro de Reclamações）位于livroreclamacoes.pt。投诉联系：hello@e-expat.com。
10. 合同相对方
JASMINELOFT - Unipessoal Lda，税号（NIPC）519004442，注册地址Avenida António Augusto de Aguiar, n.º 29, Bloco D, 8 Esq., 1050-251 Lisboa，葡萄牙，以e-expat名义经营。
8. Your part
We work from what you give us. You are responsible for the accuracy and completeness of the information and documents you provide, and for telling us promptly if something changes. Incorrect or withheld information can cost a case, and we cannot be responsible for that outcome.
9. Links and third-party services
The contact buttons open WhatsApp, and the WeChat card shows a QR code for the WeChat app. Those services are operated by third parties under their own terms. We are not responsible for them, and any conversation there is subject to their rules as well as ours.
The Ask-AI buttons open an AI assistant (ChatGPT, Perplexity or Claude) on its own site. What it answers is its own, not advice from us; for your case, ask us.
10. Liability
This website is provided as it is. To the extent the law allows, we are not liable for loss arising from reliance on general information published here rather than on advice given for your own case. Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
Liability for work carried out under an engagement is dealt with in the written agreement for that engagement.
11. Governing law
These terms are governed by Portuguese law, and the courts of Portugal have jurisdiction. If you are a consumer in the EU, this does not remove the protection of the mandatory rules of the country you live in.
12. Changes
We may update these terms as the service changes. The current version is always the one on this page, and the date below says when it last moved.
Last updated: 3 October 2026. Questions about this page: get in touch.
