1. Who is responsible
e-expat is the controller for the personal data described here. Questions, requests and complaints go to hello@e-expat.com.
e-expat is the trading name of JASMINELOFT - Unipessoal Lda, NIPC 519004442, Avenida António Augusto de Aguiar, n.º 29, Bloco D, 8 Esq., 1050-251 Lisboa, Portugal.
2. What this website collects
Very little. The site is a set of static pages. Forms on this site send your answers to us by email through a form service; nothing you type is stored on this website. Stripe handles payment for every service you order on this site. Documents you upload on a confirmation page are sent to us by email through Web3Forms and stored only in our mailbox and case files. Files you send by WhatsApp or email are handled under those services’ terms. Send documents through the upload on your confirmation page or on WhatsApp. If you prefer email, write to hello@e-expat.com. We keep your messages only as long as needed to answer you.
It sets no cookies. The site keeps a small entry in your browser’s session storage only to show your name and order on the confirmation page after payment, and to fill in your name and email if you upload documents there; it is deleted when you close the tab. You can confirm this in your browser’s developer tools: the cookie jar and local storage stay empty. What it does keep is described under Analytics below.
Every asset the page loads, including the fonts and the icon font, is served from this site’s own domain. The pages make no request to Google, to a font service or to any other third party. The analytics collector is served from this domain too, and its data goes to Vercel, our host.
3. 您的简历和报告数据
数据控制者。JASMINELOFT - Unipessoal Lda，税号519004442，Avenida António Augusto de Aguiar, n.º 29, Bloco D, 8 Esq., 1050-251 Lisboa，以e-expat名义经营，hello@e-expat.com。
为报告收集的信息。您的姓名、邮箱、WhatsApp号码（如提供）、国籍、居住国、简历、语言水平、目标岗位、行业、经验年限、最早到岗时间、薪资底线、地区偏好、当前状态，以及您在自由填写栏中添加的内容。
用途。为您编写雇主匹配报告并回答您对报告的问题。法律依据：履行与您的合同（GDPR第6条第1款b项）。
传输方式。表单通过Web3Forms（表单服务）以邮件形式发送给我们，简历作为附件。付款由Stripe处理，我们不会看到您的银行卡信息。如您通过WhatsApp或邮件发送简历，传输过程适用这些服务的条款。
谁能看到。e-expat以外无人。您的简历和回答不会分享给雇主、联系人数据库或任何第三方。为查找雇主联系人，我们使用企业联系人数据库；我们在其中查找雇主，从不上传您的数据。
保存期限。报告交付后我们保存您的简历和报告数据12个月，以便回答后续问题并在您要求时准备第二批，之后删除。您可以随时要求我们提前删除。
您的权利。访问、更正、删除、限制处理、可携带和反对，请写信至hello@e-expat.com。您可以向葡萄牙国家数据保护委员会（cnpd.pt）投诉。
存储地。数据存储在欧盟境内。Web3Forms和Stripe按其各自的隐私条款处理数据。
4. 您的学校匹配报告数据
为报告收集的信息。您的姓名、邮箱、WhatsApp号码（如提供）；每个孩子的出生日期、现在的年级、课程体系、授课语言、英语水平和最近一份成绩单；你们的到达月份、首选地区、每个孩子每年的预算、看重的方面，以及您在自由填写栏中添加的内容。
用途。为您编写学校匹配报告并回答您对报告的问题。
传输方式。表单通过Web3Forms以邮件形式发送给我们，每份成绩单通过同一服务单独发送。付款由Stripe处理，我们不会看到您的银行卡信息。如您通过WhatsApp或邮件发送成绩单，传输过程适用这些服务的条款。
其他事项。数据控制者、谁能看到、保存期限、存储地和您的权利，与上面的简历和报告数据说明相同。
5. Analytics
We use Vercel Web Analytics to see how many people visit, which pages they read, which country and device type they come from, and which page sent them here. It is aggregate: we see counts, not people.
It works without cookies and without writing anything to your browser; that part we check ourselves on every deployment. How Vercel counts a visit on its own servers is Vercel's account, not something we can verify: according to Vercel, a visit is recognised for the length of a day by a hash of your IP address and browser signature that is discarded afterwards, so it cannot follow you from one day to the next or from one site to another, and there is no advertising identifier and no cross-site tracking.
Besides page views, the site records six things you do on it, each as a handful of fixed codes and never any text you enter: finishing the Build my path tool (the destination, case type and household size you picked, and the language), pressing a WhatsApp button (which button and on which page), opening the WeChat card (which page), switching language (from and to), pressing an Ask-AI button (which assistant and on which page), and asking for a free Employer Match Report preview (whether the request went by the form or by WhatsApp, and on which page). The prefilled WhatsApp message, what you write in the preview request and the prompt sent to an AI assistant are not recorded; the assistant opens on its own site, under its own terms.
The data is processed by Vercel Inc. as our processor, under the agreement listed below, and is held in aggregate form. The analytics script is loaded from /_vercel/insights/ on this domain, and once running it reports to a path on this same domain that Vercel assigns to the project. If you would rather not be counted, a content blocker that stops requests to /_vercel/insights/ on this domain keeps the script from loading, and with the script never loaded nothing is reported. We check that on every deployment, in the same run that loads the page and uses its buttons with that path blocked.
6. Server logs
The site is hosted by Vercel. As with any web host, its servers record ordinary request information so the site can be served and abuse can be prevented: the IP address, the time of the request, the page requested, the referring page and the browser’s user-agent string.
We do not use those logs to build a profile of you, and we do not combine them with anything else. They are held by Vercel under its own retention schedule as our processor.
7. When you contact us
Every contact button on this site opens a conversation somewhere else. Nothing you write reaches us through this website.
8. What we do with what you tell us
If you ask us about a route, we use what you tell us to assess the case, to quote for it and, if you go ahead, to prepare and file it. That can include your nationality, your family situation, your income and the documents a given authority requires. You choose what to send; we ask only for what the route needs.
We do not sell it, we do not use it for advertising, and we do not send marketing you have not asked for.
9. Legal basis
- Answering your enquiry and quoting: our legitimate interest in responding to someone who contacted us, and steps taken at your request before a contract.
- Running a case you have engaged us for: performance of that contract.
- Keeping records of engagements and payments: our legal obligations.
- Serving the website securely: our legitimate interest in operating and protecting it.
10. Who else sees it
Only the parties a case actually needs. Depending on the route that can include the licensed lawyers, solicitors and accountants in our partner network who act on your file, and the authority the application is filed with.
11. Where it goes
Vercel, Meta and Tencent operate infrastructure outside the European Economic Area. Where data reaches those countries it is transferred under the safeguards each provider relies on, such as the European Commission’s standard contractual clauses. If you would rather keep the conversation inside the EEA, email us instead of messaging.
12. How long we keep it
Enquiries that do not become engagements are deleted once they are plainly stale. Files for cases we ran are kept for as long as professional and tax record-keeping requires, then deleted.
13. Your rights
Under the GDPR you can ask for a copy of what we hold, ask us to correct or delete it, object to or restrict what we do with it, and ask for it in a portable form. Write to hello@e-expat.com and we will answer within one month.
If you think we have handled your data badly, you can complain to your local supervisory authority. In Portugal that is the Comissão Nacional de Proteção de Dados (CNPD).
14. Changes
If the site ever starts collecting more, for example if a contact form is added, this page changes first and the date below moves with it.
Last updated: 3 October 2026. Questions about this page: get in touch.
